Shipping policy

Receiving your order promptly is our number one priority! Please read the shipping info below to answer your shipping questions! If you have further questions, please reach out to us at fiercely.chic.boutique@gmail.com.   

When will I receive my order? 

All orders will be processed within 1-4 business days if standard shipping is selected (USPS First Class). Once the package is in route it may be 3-6 business day estimated arrival time. However, these orders do NOT have a guaranteed delivery date. Shipping may exceed 6 days as USPS does not deliver on Sundays or holidays. *While we will do all that we can to ensure your order is delivered in a timely manner, Fiercely Chic Boutique cannot be held responsible for conditions beyond our control such as severe weather, postal interruptions, etc.

Does FCB Ship Internationally? 

Unfortunately not at this time. 

What can cause my order to be delayed? 

Due to large promotional / seasonal events your order may be delayed. We may have received a large number of orders, which may take us longer to get everything packaged. We appreciate your patience & support as we work hard to get them shipped out. 

What if I put the wrong address on my order being shipped? 

Please contact us immediately at fiercely.chic.boutique@gmail.com ! If the order has not yet been shipped we may be able to update the shipping address before we send it! If your order is already in the shipping process and gets returned back to us we will require you to pay a second postage fee and also an updated shipping address. 

NOTE THAT IF YOUR ORDER INCLUDES A PREORDER ITEM, IT WILL NOT SHIP UNTIL DATES INDICATED IN PRODUCT DESCRIPTION OF THE ITEM.

How do I know the status of my order?

Once your order has been placed, you will receive a confirmation email. Then, once your order starts being processed, you will receive another email with a USPS tracking number. You can check the status of your order at any time by clicking the hyperlink in your email or by tracking your number at usps.com. 

What happens if my package is refused or sent back to the sender?

If your shipment is refused or returned to the sender, you will receive an email notifying you once the package arrives back to Fiercely Chic Boutique. If a package is returned due to an insufficient shipping address, the customer is responsible for the charge to ship the order again. This amount must be paid before items are re-shipped to the customer’s correct shipping address. Payments are emailed to customers through an online invoice. You have 14 days after the email is sent to respond to Fiercely Chic Boutique before your order goes through the returns process for store credit. The original shipping charge will be subtracted from the store credit. If the customer opts to have the order refunded, the original shipping charge will be subtracted.

Further Shipping Information

When your order is placed with us please recognize that the liability is between you and USPS/ UPS once the package has shipped. We are happy to replace items that aren’t marked as delivered (if the specific item is still available in inventory), but once the package is scanned as delivered we are not responsible for lost or stolen packages. A few recommendations we have if you believe your package has been lost or stolen are: 

  • Confirm that the shipping address you entered is correct.

  • Visit your local USPS / UPS office with tracking handy to see where the mailman dropped off your package

  • Check with neighbors to see if your package got dropped off next door. 

  • Sometimes USPS / UPS updates tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up.

If you have any questions regarding our shipping policy, please email us at fiercely.chic.boutique@gmail.com!

Thank you!!